If you are asking a medical or legal question, you should always consult a professional in that area.
- NOTE: Most listing are for Kitchener, Waterloo and the Region of Waterloo Some are for nationwide or foreign countries.
- Some listings are duplicated under different categories
- Listings are here for information and convenience only. Most are volunteer or tax supported;some are private services. Listing a service here is not an endorsement. There are no fees or advertising allowed through this site.
- There are around 75 listings on this page and sooner or later some may become obsolete or the information may change. If you know of a dead link, or of a listing that should be altered or added, please feel freeto use the Contact page; Thank you!
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Waterloo Region, Canada, U.K. or USA |
COUNSELLING, |
COUNSELLING (Cont'd) (lost a loved one) |
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Social Services
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Emergency 911: Call if you are experiencing danger to yourself or anyone else, if you need an ambulance, Fire Department, crisis medical care or rescue, or if you see a serious crime happening.
- Note: It's rare but some people using internet (VOIP) telelphone service sometimes have old information or no information sent to 911 about their location. If you can, let the 911 operator know the address or intersection you are calling from AND the city and province or state.
Police (Waterloo Regional ) NON-emergency Phone 519-653-7700 (You can phone this number to ask questions but if you are in danger, 911 will get you help faster.)
Distress Centre 519-745-1166 - If you are feeling suicidal or distressed about anything. Sponsored by Waterloo Region and the United Way
Telecare 519-658-6805 - If you are feeling suicidal, or distressed about anything
Crisis Clinic at Grand River Hospital 519-742-3611 on King St. at the Kitchener-Waterloo border
Youth Line (18 years old, or younger) 519-745-9909 (does not show up on your phone bill if you call from Kitchener, Waterloo or Cambridge
Kids Help Phone: 1-800-668-6868 There is no cost to call this and it does not show up on the phone bill
Links to a page with Child Help Lines in many parts of the world
Kitchener-Waterloo Sexual Assault Support Centre 519-741-8633 (for females or males)
"EARS" Line: for male victims of sexual assault 519-570-3277 or toll-free at 1-800-553-2377
Anselma House (Domestic Violence) phone: 519-742-5894
SOS Femmes 1-800-387-8603 Distress line for Francophone Women
Parents Help Line Phone: 1-888-603-9100 Yea, parents need help coping too!
Listing of several Distress Centres in Southern Ontario - opens a new page on a different site.
Feeling suicidal, or you just don't want to be alive? You are definitely not alone.
There are people who want to help you. Please let them. If you are seriously considering suicide right now, please allow someone to help you. You can call any of the people in the section below. Some of the phone numbers will only work in certain areas so check the area or country. If you can't get through right away or the phone number doesn't work in your area, try a toll-free (no cost) number if there is one listed in your country. If there is not, you can call the police emergency number and ask for help.In most of the USA and Canada, just dial 911. You can also call many people in your life who will want to help you if you let them and ask them. Many people have had thoughts like this and will understand. So you might call a parent or a friend or even a friend's parents if you feel weird about telling your own parents right now. You can also call a clergy person (Minister, Priest, Rabbi, etc). Like I said, there are people who can and will help you.
Waterloo Region (Kitchener, Waterloo, Cambridge and Guelph and area around them)
Distress Centre 519-745-1166 - If you are feeling suicidal or distressed about anything. Sponsored by Waterloo Region and the United Way
Telecare 519-658-6805 - If you are feeling suicidal, or distressed about anything
Crisis Clinic at Grand River Hospital 519-742-3611 on King St. at the Kitchener-Waterloo border
Kids Help Phone: 1-800-668-6868 There is no cost to call this and it does not show up on the phone bill
Call toll free:Kristin Brooks Hope Center 1-800-784-2433 or National Suicide Prevention Lifeline 1-800-273-8255 . United States:
- If you are feeling suicidal and have a TTY : 1-800-799-4TTY (4889) (Suicide Prevention Lifeline TTY number) This number is for use by hearing impaired people with a special device, a TTY, on their phones.United States
The Samaritans serve the United Kingdom. Use their website to find someone who can help you.
Links to a page with Child Help Lines in many parts of the world
Depression is not just feeling sad, or "blue". Short term depression is perfectly natural and may be a way of coping with certain things that may happen to us. For instance, the death of a family member or friend may bring on short term depression. That is normal. But depression that lasts and that makes us stop enjoying many or all aspects of life, or that just seems to spiral deeper and deeper, is not normal and it must be dealt with.
Depression comes in many forms and affects people from every part of society. It is both a medical condition and an emotional burden and it may take some time to deal with effectively. You may need help from your family doctor, counselling, medication, psychotherapist or psychologist or a combination of some of these resources. One common feeling among people who are depressed is that "no-one can help them". This may feel true for a depressed person but it is not the truth. Please ask your family doctor or other health professional, or a school counsellor what the signs of depression are. Or you can easily look up the signs on-line. Note that you do not have to have all listed symptoms to be in a state of "clinical depression". However, it is probably helpful to have an impartial person like a medical person or counsellor help you determine if you have depression and what is the first thing to do to try deal with it.
Depression Understood Web site "Online support community for those with depression, anxiety and other mood related issues"
Telehealth Ontario 1-866-797-0000
A confidential telephone service you can call to get health advice or general health information from a Registered Nurse
Grand River Hospital (Formerly "K-W Hospital") on King St., on the border of Kitchener and Waterloo. 519-742-3611
St. Mary's General Hospital (Kitchener, on Queen's Boulevard) 519-744-3311
Cambridge Memorial Hospital (Cambridge) 519-621-2330
Cambridge Urgent Care Centre
350 Hespeler Rd, Cambridge Phone: 519-624-2273
Langs Farm Village Association Community Health Centre
Langs Park Plaza, 887 Langs Dr, Unit 1, Cambridge Phone:519- 653-1470
Kitchener Downtown Community Health Centre
59 Frederick St, Main Flr, Kitchener Phone: 519-745-4404
Urgent Care Clinic
751 Victoria St S, Kitchener Phone: 519-745-2273
Urgent Care Clinic
385 Fairway Rd S, Kitchener Phone: 519-748-2327
The Doctor's Office
University Shops Plaza II, 170 University Ave W, Waterloo Phone: 519-725-1514
Woolwich Community Health Centre
Contact information for 10 Parkside Drive,St JacobsPhone: 519-664-3794,
Contact information for Wellesley locations
Addiction Enders Use the listings on the web page to locate an office in your province. (Canada and USA) 1-800-419-7941
Stonehenge Therapeutic Community
60 Westwood Rd
Guelph, Ontario
N1H 7X3
(519) 837-1470
(519) 837-3232 (F)
info@stonehengetc.com
For people over 16 with severe drug addiction who must make a long term commitment
Grand River Hospital -Withdrawal Management Services
52 Glasgow St, Kitchener Phone: 519-749-4318
For people with problems with alcohol, solvents, drugs (legal or not)
Check out the links on the left side of Waterloo Region's Health Clinic's page for Flu clinics, Sexual Health and Sexually Transmitted Diseases, and several others. If you are worried about going to an STD (Sexually Transmitted Disease) clinic in Waterloo Region, stop worrying. Services and medications, including Hepatitus B vaccine, are free and confidential. So are condoms. And you do not need your Health Card for treatment!
Beautiful Minds (Formerly Mental Health and Wellness Network) 201 - 21 Surrey St. West, Guelph Phone:
1-888-439-0033
Provides information and education on mental health issues. Also provides information and referral to local agencies providing support to individuals who have experienced mental health problems.
Cambridge Active Self Help Organization
13 Water St N, Cambridge Phone: 519-623-6024 Self Help group for those 16 or over
Centre for Mental Health (Monday to Friday, 9 AM to 5 PM)
WALK-IN and talk: 9 Wellington St. #3, Cambridge, Ontario , or phone 519-740-7782 WALK-IN and talk: 67 King St. East, Kitchener, Ontario , or phone 519-744-7645
Waterloo Region Self Help 100 Queen St S, Kitchener Phone: 519-570-4595
Self help for people who have experienced mental health problems.
Catholic Family Counselling Centre -and Credit Counselling Services 400 Queen St S, Kitchener Phone: 519-743-6333 Get family or financial counselling - in a financial hole you can't get out of?
General and Family Counselling Counsellors do not magically "fix" things for you. They are impartial so they can look at your situation and recommend or suggest ways to help you identify what you want to happen to help you and strategies to help you do it. Counselling can be a tremendous help to many people. Sometimes though, a particular counsellor may not be as helpful as you need and in that case, you should feel OK asking for a different counsellor.
Cambridge & North Dumfries Family Services 519-621-5090: issues relating to family violence, poverty, families and marriage counselling. Sliding scale fees so you can afford it.
Cambridge Interfaith Family Counselling Centre 35 Dickson St, Cambridge Phone: 519-622-1670
Cambridge Family & Children's service 168 Hespeler Rd., Cambridge, ON, N1R 6V7
Phone: Cambridge (519) 623-6970 If you suspect Child Abuse, please call 519-576-0540 It is confidential.
Cornerstone Christian Counselling uses a prayer based approach to counselling
Elmira: Woolwich Interfaith Counselling Centre 60 Arthur St S, 2nd Flr, Elmira Phone:519- 669-8651
Kitchener-Waterloo Family & Children's Services 519-576-0540
Kitchener-Waterloo Counselling Services 480 Charles Street East Kitchener, Ontario, N2G 4K5 Phone: 519-884-0000
Kitchener :Interfaith Pastoral Counselling Centre, Centre for Marriage and Family Therapy, 480 Charles Street East, Kitchener Phone:(519) 884-0000
Kitchener: Catholic Family Counselling 400 Queen Street South, Kitchener, 519-743-6333
New Hamburg:Interfaith Community Counselling Centre Trinity Lutheran Church, Basement, 23 Church St, New Hamburg Phone:519- 662-3092
Ontario Society of Psychotherapists - Use this site to locate a psychotherapist who belongs to this group, on Ontario, and to find out what psychotherapy is about.
Bereavement Counselling (having lost a loved one)
COPING Bereavement Centre, 1740 Blair Rd, Cambridge (Link shows several locations in Southern Ontario) Phone: 519-650-0852 or 1-877-554-4498
Service for people who are bereaved by having lost a loved one
People Needing People Bereavement Resource Centre Kuntz House, 171 King St S, Waterloo Phone:519- 745-2195
GLOW - The Queer & Questioning Community Centre Support for Gay, Transgendered people or those questioning their sexuality. Centred at the University of Waterloo
OK2BME is a set of support services for lesbian, gay, bisexual,transgendered or questioning kids and teens in Waterloo Region.
Ontario Problem Gambling Helpline Phone: 1-888-230-3505
Settlement & Immigration Service Providing information and answers to settle in Ontario, Canada 519-621-1621
K-W Multicultural Centre 519-745-2531
Victims of Crimes and Anger Management
Waterloo Regional Crime Stoppers 1-800-265-2222 If you have information about a crime and want to remain anonymous.
Victim/Witness Assistance Program 519-741-3351 or to find the office nearest you, call the Victim Support Line, at 416–314–2447 in Toronto, or toll free at 1 (888) 579–2888.
Anger Management- Youth 12-15 John Howard Society of Waterloo-Wellington 289 Frederick St, Kitchener Phone: 519-743-6071
Cambridge Place, 3-73 Water St N, Cambridge Phone: 519-622-0815
Sexual Assault Support Centre Community Resource Village, 201-151 Frederick St,
Kitchener Phone: 519-571-0121
Wilmot Area: Phone: 519-662-2731
Woolwich area: Phone: 519-669-5139
Sexual Assault Support Crisis: 519-741-8633
Member list of Ontario Rape Crisis Centres Organisation
Sexual Abuse Treatment -Community Justice Initiatives of Waterloo Region 49 Queen Street North - 3rd Floor
Kitchener, Ontario N2H 2G9 Kitchener Phone: 519-744-6549
Waterloo Regional Police Victim Service Unit 519-653-7700 Extension 858
Waterloo Region Sexual Assault/Domestic Violence Treatment Centre TTY 519-749-6864 This number is for use by hearing impaired people with a special device on their phones.
Shelter for Women and children who have been abused
Cambridge: Haven House Click Contact Information 519-653-2442
Kitchener-Waterloo:Anselma House Click Contact Information 519-742-5894
Kitchener-Waterloo: Mary's Place 519-744-0120
YWCA (Women only) Phone 519-744-0120
Social Services (Welfare) Waterloo Region Social Services Department
99 Regina St S, 5th Flr, Waterloo
Phone:519- 883-2100
Crisis: 519-883-2230 (after hours)
The Mall, 150 Main St, Cambridge N1R 8H6
Phone: 519-740-5700 for inquiries or 519-883-2100 for applications
Crisis: 519-883-2230 (after hours)
Lutherwood Social Services (including but not limited to Youth: Mental Health, Employment service, Seniors services)
Last updated: September 24/08
